988 Privacy Policy — Your Information Is Secure With Us

When registering an account on the 988 platform, your name, email address, mobile number, and date of birth are collected. Payment information required to complete financial transactions and documents required for identity verification may also be collected. When you use our platform, your device type, IP address, browser information, and usage patterns are automatically recorded. This information is used to improve the quality of our services and to personalize your experience. We only collect information that is genuinely necessary to provide our services, and no unnecessary data is collected. All data collection processes are conducted in accordance with applicable laws and regulations in Bangladesh.

The information collected is primarily used to manage your account, process transactions, and provide customer support. By analyzing your usage patterns, we continuously improve the platform's functionality and security. Your contact information may be used to send relevant offers, updates, or important notifications, though you may opt out of such communications at any time. Data is analyzed to prevent fraud and ensure platform security. Information may be disclosed to fulfill legal obligations or in response to lawful requests from authorities. Your information is never sold or transferred to third parties for commercial purposes without your consent.

The 988 platform uses industry-standard SSL encryption technology to protect your personal and financial information. Our servers operate in secure data centers and undergo regular security audits. Firewalls, access controls, and two-factor authentication are maintained to prevent unauthorized access. Only authorized personnel may access your information for specific purposes, and they are bound by strict confidentiality agreements. In the event of a data breach, we will promptly notify affected users and take the necessary steps. Our security measures are continuously updated to protect your information against emerging cyber threats.

Our platform uses cookies and similar technologies to enhance your browsing experience. Essential cookies are necessary for the platform's core functionality and cannot be disabled. Analytical cookies help us understand how users interact with the platform, which assists in improving our services. You can manage optional cookies by adjusting your browser settings, though doing so may limit certain features. We do not use third-party advertising cookies, and your browsing data is not shared with advertisers. For more information about cookies, please contact our support team.

As a user of the 988 platform, you have several important rights over your own information. You may request to view, correct, or update your stored information at any time. In certain circumstances, you may also request that your information be deleted, though some data may be required to be retained for a specified period for legal or regulatory reasons. You also have the right to object to the processing of your information or to request that processing be restricted in specific cases. To exercise these rights, please contact our support team and we will process your request as promptly as possible. Your privacy is our highest priority and we always operate with full transparency.

988 reserves the right to partially or fully update this Privacy Policy at any time, and any changes will take effect from the date of publication. For significant changes, registered users will be notified by email where possible. Continued use of the platform after any changes will be considered acceptance of the updated policy. If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our support team directly. We are always committed to protecting your privacy and are ready to answer any questions you may have. Contact us at: [email protected].